Chat/Email Support

About the role

Join the dynamic team at Accel International Manpower Corporation as a Chat/Email Support - Blended Account Representative. This full-time role is based in Bagong Ilog, Pasig City, Metro Manila and offers the opportunity to provide exceptional customer service through a mix of chat and email interactions.

What you'll be doing

• Respond to customer inquiries and concerns via chat and email in a timely and professional manner
• Troubleshoot customer issues and provide effective solutions
• Maintain accurate records of all customer interactions
• Collaborate with cross-functional teams to ensure customer satisfaction
• Continuously improve your product knowledge and customer service skills

What we're looking for

• No prior experience required - we'll provide comprehensive training
• Strong written and verbal communication skills in English
• Excellent problem-solving and multitaskin...