Chef(fe), Gestion de la relation client et fidélisation – Nutrition (Montréal)

Opportunity

This position is based at our St‑Laurent office within the Nutrition division and requires on‑site presence four days per week, with the option to work remotely one day. We are looking for a data‑driven, detail‑oriented CRM Manager to bring our customer engagement strategies to life. In this role, you will own the execution of CRM campaigns, ensure flawless delivery, and collaborate with internal teams and external partners to create meaningful customer experiences. Your work will directly impact customer acquisition, retention, and loyalty, helping us build stronger relationships and drive sustainable growth.

What You’ll Do

Campaign Strategy & Execution

• Develop and evolve the CRM strategy for Abbott Nutrition Canada brands based on customer data, business objectives, and growth opportunities.
• Lead end‑to‑end execution of CRM campaigns, ensuring quality, accuracy, compliance, and on‑time del...