Chief Cashier

Job Summary:

The Chief Cashier at The Top Penang is responsible for overseeing the cash handling processes, maintaining accuracy in financial transactions, managing cashiering staff, ensuring compliance with internal controls, and providing excellent customer service. This role is critical in ensuring efficient cash flow, accurate reporting, and safeguarding company assets.

Supervision and Team Management:

• Supervise a team of cashiers, ensuring they adhere to standard operating procedures (SOPs) for cash handling and customer service.
• Conduct regular training for cashier staff on best practices, customer service, and POS system usage.
• Schedule and assign cashier duties to ensure optimal staffing coverage during peak and non-peak periods.

Cash Handling & Reconciliation:

• Oversee daily cash flow and ensure that cash registers are properly balanced at the end of each shift.
• Perform daily reconciliations of ca...