Job Description
We're Hiring: Chief Concierge | Wyndham Acmar Klang
Location: Klang, Selangor
Department: Front Office | Full-Time
Do you take pride in delivering warm welcomes and exceptional service?
Wyndham Acmar Klang is looking a highly professional and guest-focused Chief Concierge to lead our concierge team. The successful candidate will be responsible for delivering exceptional guest experiences, handling VIP services, and maintaining strong relationships with local partners.
Your Key Responsibilities:
Lead and supervise the concierge team to ensure excellent service standards
Provide personalized concierge services and handle VIP and special-status guests
Manage guest requests, complaints, and service recovery professionally
Coordinate with Front Office, Housekeeping, Security, and other departments
Maintain updated knowledge of local attractions, dining, events, and transp...
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