Chief Operating Officer

We are working with the Asia arm of a
global insurance business
who are seeking a new
COO
for their Philippines business. The ideal individual will be a seasoned pro (insurance or banking operations leadership) who can lead teams, strengthen the foundation of the function and accelerate our local transformation initiatives.

This is a permanent full time role based in Makati, Manila reporting directly to the Asia COO and Country CEO.

General Description

As a member of the Asia Operations Leadership Team and Country Executive Team, the major responsibilities of this role include building a strong service culture across the Company, deploying customer centric solutions, ensuring that the Company achieves industry leading service standards measured against competitors' benchmarks; meeting or exceeding service expectation of policyholders and all other distribution channels. These objectives are to be achieved with improved productivity, procedures and pr...