Chinese Translator

· Provide accurate, meaning-for-meaning consecutive interpretation over the phone.

· Interpret in various sectors including medical, insurance, finance, emergency line, etc.

· Manage tone, pace, and professionalism during live calls

· Follow all interpreter protocols, company policies, confidentiality rules, and industry ethics.

· Maintain neutrality at all times and avoid personal opinions or additions.

· Build and maintain strong terminology knowledge relevant to OPI use cases.

· Attend required training, QA reviews, and coaching sessions.

· Demonstrate reliable attendance, accurate adherence to shift schedules, and timely completion of tasks.

· Follow feedback and improve based on coaching or quality evaluations.

· Work independently while maintaining professional communication with supervisors and teammates.

· Handle urgent, stressful, or sensitive calls (e.g., medical, emergency, legal) with composure.