Chubb Life HK - Senior Agent Service Executive

CHUBB

Regular - Full time Hong Kong, Hong Kong Sales Representatives, Services

Posted:

June 05, 2026

Location:

Hong Kong, Hong Kong, Hong Kong

Job Description

To handle enquiry from clients / agents / channels to resolve their concerns / queries and share with the team for the experience and knowledge.
To demonstrate good service practice to CSE.
To provide recommendation in streamline procedures. 
Represents the Company as a service provider to all clients / channels contacting the company by telephone and written correspondence regarding policy information, company procedures, rule and guidelines.
Interprets the needs/requests of the caller and provides accurate information and explanations. 
To provide one stop service and solutions to agents / clients with accuracy and professionalism in relation to procedure, payment, underwriting guidelines, completion of formalities that can solve the enquiries and problems.
Follow up task to ensure clients’ requests are suitably processed to achieve their satisfaction.
To handle complaint with first priority and make recommendation to...
                

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Job Overview

Job Type: Regular - Full time

Location: Hong Kong, Hong Kong

Posted: June 05, 2026

Deadline: July 15, 2026