CIBC Senior Process Engineering Analyst

Join CIBC as a Senior Analyst in Process Engineering at our Toronto office. Focus on business analysis and process improvement to enhance client experiences in a collaborative environment.
As a key member of our squad, you will support all aspects of business analysis to streamline banking processes. Your expertise in documenting requirements and identifying friction points directly impacts our customer relationships. Collaborate closely with product, technology, and operational teams to design user-friendly banking improvements for our clients.
Key Responsibilities:
• Support end‑to‑end business analysis activities in a squad
• Document requirements, identify friction in processes
• Design improvements for quicker customer banking experiences
• Collaborate with various teams for optimal outcomes
• Produce clear documentation, including requirements and process flows
Requirements:
• Experience in business analysis or process improvement
• Strong analytical...