Cis Support (ERP)

**About the Role**:
The CIS Support, will be responsible for providing internal ERP module specific support in one or more functional area for the delivery of small enhancements to ensure immediate technical and functional needs can be quickly addressed.
The Support Consultant must have deep knowledge of IBP and ERP platforms that allows him/her to quickly analyze reported issues and drive the required adjustments and resolutions.
**What You'll Do**:
- 1st Level Support for the ERP and take ownership of assignments in order to expedite issue resolution
- Solve ERP specific problems for one or more functional areas and serve as contact person for our internal and external customers
- Strong alignment and collaboration with the CoE Build Team
- Provide process-oriented business analysis in one or more functional areas of End-to-End processes
- Fosters a strong working relationship with customer in order to generate a clear understanding of their needs and concerns...