Ciudad de México | Customs Brokerage - Tramitador Agent

SUMMARY DESCRIPTION

Ensure the proper and timely movement and clearance of freight, while providing an exceptional customer service within the Customs Brokerage department.

KEY RESPONSIBILITIES

• Ensure smooth and timely customs process flow.
• Error identification and correction prior to pedimento payment.
• Understand department process flow, constantly looking for areas of improved efficiency.
• Overseas communications, timely responses to emails and requests (internal and external).
• Escalation of problems to Management when necessary.
• Meets company standards of 52 hours training per year per employee.
• Attend training classes when required.
• Complete mandatory training when required.
• Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
• Adhere to the company’s 10 cultur...