Home / Jobs / Ciudad de México | Transcon (Ground Transportation) Customer Service Representative
Posted:
June 18, 2026
Location:
Mexico City, Mexico City, Mexico

Job Description

Job Description

MAJOR DUTIES AND RESPONSABILITIES

  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operational system
  • Track and Trace TRANSCON Files and reporting
  • Use export TRANSCON Workflow on daily basis
  • Ensure accurate and timely client and vendors billing.
  • Ensure delivery of freight and timely clearance when applicable
  • Interact with our customers in arranging their TRANSCON shipments, meeting customer service standards.
  • Contribute to maintain good relationships with suppliers 
  • Meet compliance at all times to regulations internal and external in accordance with government regulations.
  • Understand department process flow, and looking for best practices to improve operational efficiency and productivity
  • Ensure all customers standard operating procedures in place and updated in the DLSOPs
  • Meet KPI standards in accordanc...

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    Job Overview

    Job Type: Full-time
    Location: Mexico City, Mexico
    Posted: June 18, 2026
    Deadline: July 28, 2026