Civil Registry Associate

What Success Looks Like In This Role

• Provides Data Process support within an assigned service or product area.
• Performs various Data Process duties, such as:

o Providing assistance to clients via phone, email, chat or other channels – answering inquiries, resolving complaints or providing product / service information,

o Handling and processing product, service or other orders / requests,

o Handling transactions associated with product / service changes,

o Entering and updating transactional information into databases, spreadsheets or other systems, and

o Handling and processing payments.

• Maintains accurate records of client interactions, service requests, transactions and changes.
• Maintains and delivers excellent service and relationships with client, franchises and other supported stakeholders.
• Develops understanding of and adheres to regulatory requirements and Unisys business process out...