Claims, Assistant Executive

**(Job ID: )

Responsibilities:**

• Handle telephone and walk-in enquiries from clients, intermediaries, and other stakeholders.
• Manage claims from notification to settlement, including gathering details, arranging surveys, and liaising with settling agents.
• Prepare claim files, check policy/reinsurance/treaty arrangements, and issue acknowledgements and advice letters.
• Draft LLA/MLR, ensure timely reserves, and verify premium payments.
• Coordinate with Claims Recovery Agents for recoverable claims and escalate high-value claims to management.
• Maintain records, update statistics, and support UAT for Marine Claims systems.
• Perform ad-hoc duties as assigned by management.

Requirements:

• Good working knowledge of Microsoft Office applications
• Well-versed in insurance principles
• Possesses good interpersonal and communication skills, able to multitask, is a team player, c...