Claims Assistant

Job Req Number:

Time Type: Full Time

Position:

Business Support Assistant – Claims

Surname / Name:

Department / Location:

MNL ISSC - Business Support Services

Substitute:

Line Reporting:

Business Support Services Team Leader

Hiring Date:

TBD

Purpose of the role

New role

Last revision date:

Ensuring proper execution of claims handling process within a given area (such as road claims, air and sea, solutions and equipment claims).

Key Tasks & Deliverables

• Timely and proper processing or preparation of claims, according to valid procedures and instructions, including:
• checking and uploading available documentation related to claims.
• taking initial decisions to approve or reject claims (where possible). Taking financial decisions connected with settlements in a limited scope.
• obtaining all required documentation from customers, subcontr...