Claims Consultant

Role Purpose
To provide stakeholders (e.g. clients, account executives) with efficient claims advice and administration according to the required standards and procedures in support of the business strategy.
Financial
Ensure appropriate minimisation of claims and claims expenses
Ensure and contribute to minimisation of general expenses
Client
Ensure that all stakeholder (e.g. clients, AE's, insurers) communication is accurate, timeous, professional and relevant
Build and maintain mutually beneficial relationships with internal (e.g. account executives) and external (e.g. clients) stakeholders
Keep client informed regarding to progression of the claim
Ensure and contribute to achieving the required client satisfaction targets
Business Processes
Adhere to company quality standards and broader regulatory frameworks wrt the following processes (but not limited to):
Claims Administration
Receive claims notification, and send and obtain any releva...