Claims Manager - Member Insurance & Claims

About the role

We’re all about helping our members make the most of their money. And while they go after their goals, you can too. As a Claims Manager - Early Release Benefits you'll be responsible for the case management and completion of a portfolio of claims on behalf of the Trustee. This role will be responsible for proactively managing all early release claim types and claims handling activities including Notification, Processing Claims, Receipt of Insurance proceeds and Payment of benefits.
This role will establish and maintain professional and collaborative relationships with all parties and liaise with customers in a sensitive and appropriate manner and will proactively manage the progress of claims through resolving any issues preventing claim progress and finalisation.

Day to day, you'll: