Claims Manager

Position: Claims Manager

Location: Springfield, IL

Job Id: 413

# of Openings: 1

About the Role

The Claims Manager will coordinate the handling and processing of client claims to proper conclusion, including reviewing for adequacy, completeness, and accuracy. Will also provide guidance, assistance, and follow-up in all aspects of customer claim service requests from management, producers, or clients. Will train and mentor new employees while promoting the Company’s Core Values.

Essential Responsibilities

• Conduct detailed reviews of client policy claims for accuracy in completeness, documentation, and signatures; coordinate electronic input of claim transactions, submit loss requests to appropriate carrier adjuster, or to management if under agency draft authority, and ensure documents are delivered/mailed to appropriate parties.
• Prepare requests to clients for additional inf...