Claims Officer

Overview

See yourself in our team: In the role of a Claims Officer you will be responsible for the delivery of a personalised, empathetic and organised claims management service to the SA Community, supporting the return to work process for individuals that have experienced a workplace injury. Working with our Return to Work Specialist, Impairment Benefit Specialists, Dispute Resolution Officers and other technical roles within the SA operations, the role is responsible for claim management functions, including providing administration support with a focus on internal and external customer service. How you'll make an impact On a day to day basis you will: Upload all relevant data and information into Gallagher Bassett and Return to Work SA systems in a timely manner Providing high quality customer service by actively listening, showing empathy and recognising the needs of the worker and employer Receive phone claim lodgement from injured worker or employer and call...