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Claims Officer

Suncorp Group
Max Term Full Time Australia, Victoria Business Operations Specialists
Posted:
February 21, 2026
Location:
Australia, Victoria, Australia

Job Description

Commercial Motor Claims Officer (Commercial, Fleet and Leasing)

We’re looking for a customer-focused and commercially minded Claims Officer to manage end-to-end Commercial, Fleet and Leasing motor claims.


This role is all about strong relationships, sound judgement and delivering quality outcomes for customers, brokers and partners.


We have two 12-month contract opportunities available, based in Melbourne. 


What you’ll do

  • Manage end-to-end Commercial, Fleet and Leasing motor claims with a strong customer focus

  • Handle inbound and outbound calls, proactively keeping customers, brokers and stakeholders informed

  • Build and maintain strong relationships with Fleet clients, including acting as a key point of contact at time of claim

  • Assess information, develop action plans and make sound claims decisions

  • Negotiate settlements, strategy and outcomes while managing claim costs eff...

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    Job Overview

    Job Type: Max Term Full Time
    Location: Australia, Australia
    Posted: February 21, 2026
    Deadline: April 02, 2026