Claims Senior Associate

Manulife
Full time Quezon City, Metro Manila Business Operations Specialists
Posted:
June 07, 2026
Location:
Quezon City, Metro Manila, Philippines

Job Description

We’re looking for a Claims Senior Associate to join our Insurance Operations team at MBPS. In this role, you will have the opportunity to provide high-quality financial and administrative services to a select group of complex and challenging cases. By effectively managing these cases, you will play a vital role in ensuring our clients receive timely and accurate benefits, thus contributing directly to our mission of delivering exceptional service and support.

Position Responsibilities: 

  • Conduct interviews with claimants to gather information on work ability, hobbies, functional level, and other income.

  • Communicate with stakeholders such as plan sponsors, doctors, and pharmacy providers as necessary.

  • Refer claims to a Permanent Specialist if concerns arise following the telephone interview.

  • Request and evaluate medical documentation from claimants' doctors to review updates on treatment and condition.

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    Job Overview

    Job Type: Full time
    Location: Quezon City, Philippines
    Posted: June 07, 2026
    Deadline: July 17, 2026