Claims Services Specialist / Senior Specialist (Motor Claims)

AXA Group

FULL_TIME hong kong, hong kong Business Operations Specialists

Posted:

June 13, 2026

Location:

hong kong, hong kong, Hong Kong

Job Description

  Responsibilities:  
 Ensure that claims are properly handled and settled, and are adequately and suitably reserved
 Examine claims documents for completeness of requirements and assists in computing claims quantum
 Follow up on the submission of claims requirements
 Ensure that motor surveyor, loss adjusters, investigator, recovery agents, solicitors are appropriately appointed to assist in best investigation of a claim for reserving and settlement purpose
 Approve / validate claims settlement and cheque requisitions within the limit of authority
 Handle the phone enquiry efficiently and professionally to ensure best claim service being provided when answering the requests and inquiries of claimants / beneficiaries regarding the processing, settlement of claims and explanation for declining claims
 Keep insured, agents, brokers, underwriters and any other relevant parties closely informed of the development of cl...
                

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Job Overview

Job Type: FULL_TIME

Location: hong kong, Hong Kong

Posted: June 13, 2026

Deadline: July 23, 2026