Claims Specialist (Bilingual English/French)

About the team

We are looking for a Bilingual Claims Specialist to join our Claims team in Toronto, Ontario. This is an exciting opportunity to help grow our Toronto office and be part of a high-energy environment within a rapidly growing company with global ambitions. If you’re looking to make a meaningful impact on an important part of the business, we invite you to join our team.

What you will do

• Provide exceptional customer service to Turo Hosts and Guests
• Investigate and process auto claims filed by Hosts and Guests
• Assist Turo members in the self-resolution process
• Coordinate claims processing with Turo’s third-party administrator
• Collect any amounts due from Guests
• Maintain accurate and complete claim documentation
• Contribute to continuous improvement of claims handling processes
• Support Turo’s goal of being a l...