Claims Specialist

Duties and Responsibilities:

• Oversee the full lifecycle of life insurance claims, from initial submission to resolution.
• Review claim applications, verify documentation, and assess policy coverage.
• Serve as the primary contact for policyholders, beneficiaries, and internal teams, providing clear updates and guidance.
• Ensure claims are processed in accordance with legal, regulatory, and company requirements.
• Maintain accurate records of claim activities, decisions, and correspondence.
• Determine claim validity and negotiate fair settlements when applicable.
• Work closely with underwriting, legal, and finance teams to resolve complex cases.
• Provide compassionate assistance to beneficiaries during sensitive situations.

Requirements:

• Bachelor’s degree in business, finance, insurance, or related field (preferred).