Claims Submission

We're looking for a Claims Submission & Insurance A/R Follow-Up Team Member to join our centralized dental insurance team. This role focuses on submitting insurance claims accurately, following up on outstanding claims, and helping ensure insurance payments are received in a timely manner. This position is ideal for someone who is detail-oriented, organized, and enjoys working through insurance processes to resolution.

Key Responsibilities~

• Submit dental insurance claims accurately and on time
• Ensure claims are clean and complete within 24 hours of patient treatment
• Attach required documentation such as X-rays, narratives, photos, and charts
• Follow up on insurance claims over 21 days until payment or resolution
• Review EOBs and assist with denied or underpaid claims
• Submit corrected claims, appeals, or additional documentation as needed
• Communicate with office teams to obtain missing information or documentation...