Claims Supervisor

Client Engagement/Satisfaction
Zero complaints from clients or positive feedback from them
Adherence to turn-around-times and high quality of items submitted and delivered
Answer client queries, attends to their claims requests, monitors claims and related concerns which include but not limited to providing sound advice and option to clients' claims including documentation necessary for such options provided
Responsible for veracity of all prepared documents and correspondence necessary for claims
Able to deliver all the needs of the clients
Bridges communication between teams or internal clients to ensure proper and full staff work is rendered
Administrative Efficiency and Servicing
Low or no error in outputs or tasks
Timely submission of deliverables or timely assistance to clients
Organized and proper filing of documentation necessary for historical or current reviews or on-demand retrieval of info
Provides necessary advisory to clients/partners in ...