Cleaning Supervisor

Key Responsibilities:

• Ensure high standard of hygiene and cleanliness within the customer premises.
• Demonstrate good service acts by greeting others, smiling saying thank you to customers and colleagues.
• Oversees the works execution and performance of staff, in charge of operational, manpower planning, deployment and productivity of the staff.
• Provide adequate training and coach staff to meet the required contractual standards, conduct daily inspections/audits to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below standard performance.
• Ensure all cleaning tasks carried out compliance to Health & Safety Environmental procedures and practices.
• Report accidents/incidents to the superior promptly.
• Create great service experiences for customers through providing service personalization, verbal and non-verbal communication, building connections through empathetic service...