Clearance Agent

FedEx
Full-time George Town, Pulau Pinang Other-General
Posted:
February 23, 2026
Location:
George Town, Pulau Pinang, Malaysia

Job Description

Responsibilities
To prepare custom clearance documentation of all inbound shipments requiring formal entries in accordance with Customs and Quarantine regulations.
To liaise directly with custom to resolve clearance issue with the objective to efficiently expedite customs clearance and maximize customer satisfaction.
Involves online and telephone contact with external/internal customers within functional area and completing any related custom clearance administration.
Support supervisor or manager activities.
Skills Required
Written and Verbal communication skills
Problem resolution skills
Teamwork
Microsoft office and PC skills
Able to communicate in English & BM
Attention to details
Custom clearance knowledge (not mandatory)
Minimum Requirements
Education: Diploma or equivalent
Experience: One (1) year of general clerical experience and min of 1 year experience in Custom clearance/ customer service.
Fresh grads encourage to apply
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Job Overview

Job Type: Full-time
Location: George Town, Malaysia
Posted: February 23, 2026
Deadline: April 04, 2026