Client Account Executive

You will be part of the Account Management Business Development (AMBD) team, providing administration support including but not limited to the following responsibilities;
Manage a portfolio of Corporate Clients
Data entry and maintenance of Corporate Client database
Preparation of monthly/ ad-hoc Client reporting requirements
Support the department in administrative duties where required
Receive and respond to Client enquiries through calls and emails
Coordinate with internal and external stakeholders to troubleshoot issues, resolution and perform service recovery where required.
Contract renewals and upsell of services
Drafting of documentations including but not limited to Service Agreements, client handbook, decks etc.
Assist with audit requirements and due diligence by Clients
Undertake any ad-hoc tasks where required
Preparation/ printing of member cards and arrange for mailing
Document management and archival
Conduct communication sessions a...