Client Account Manager

Sprinklr

Full time Riyadh, Riyadh Province Advertising, Marketing, Promotions, Public Relations, and Sales Managers

Posted:

March 03, 2026

Location:

Riyadh, Riyadh Province, Saudi Arabia

Job Description

Description
Role Overview
The Client Account Manager owns the success and technical strategy for Sprinklr’s most strategic service and contact center customers in the Middle East. This individual contributor role blends executive-level advisory with hands-on technical leadership to drive adoption, measurable business outcomes, and long-term retention. You will guide the transformation from legacy operations to modern, AI-enabled workflows, ensuring Sprinklr’s platform delivers maximum value. This is a customer-centric role focused on service delivery and success—not sales.
Key Responsibilities
Serve as an executive sponsor for key accounts, building trusted relationships with senior stakeholders.
Facilitate quarterly business reviews (QBRs) to showcase ROI, adoption progress, and strategic recommendations.
Act as the primary success partner for enterprise service/CX accounts; lead QBRs and success planning.

            

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Job Overview

Job Type: Full time

Location: Riyadh, Saudi Arabia

Posted: March 03, 2026

Deadline: April 12, 2026