Client Advisor, Holt Renfrew Square One (Full Time)

MaxMara is a globally recognized luxury fashion house known for its timeless sophistication, expert tailoring, and iconic outerwear. Rooted in Italian craftsmanship, the brand blends classic elegance with modern design to create pieces that empower confident, stylish women around the world.

CORE RESPONSIBILITIES

Customer Service

• Assist stylists in the absence of store management
• Actively builds client confidence by creating an engaging, interactive experience
• Gain new clients meeting conversion goals and continues to service the existing client base
• Resolves customer service issues swiftly
• Ensure customers’ needs are surpassed without hesitation.
• Consistently meets/exceeds both store and individual sales goals, including KPI’s
• Maximize the customer experience
• Maintain a positive outlook and professional demeanor while supporting company initiatives

Staff Partnership