Client advisor

Company Description
House of Quadri is a contemporary lab-grown diamond jewelry brand based in Mumbai, India. We specialize in designing, manufacturing, and directly retailing high-quality jewelry products. As a small and dynamic team, we are building our brand as a Direct-to-Consumer (D2 C) venture.
Role Description
This is a full-time on-site role for a Client Advisor based in Delhi. The Client Advisor will oversee daily customer interactions, provide exceptional customer service, and ensure a high level of client satisfaction. Responsibilities include managing client relationships, addressing inquiries, assisting with jewelry selection, maintaining a professional and welcoming environment, and supporting the team in achieving sales objectives.
Qualifications
- Strong skills in Client Relations, Customer Service, and ensuring Customer Satisfaction
- Excellent Communication skills, including active listening and clear articulation
- Ability to manage and address i...