Client Advisor - North Auckland Rover

Client Advisor – North Auckland Rover, Full-time, Monday–Friday, 8:30am–5:00pm. This rover role requires flexibility to cover clinics across the region as needed. Based from our Orewa clinic.

Responsibilities

• Providing gold standard client care
• Welcome customers with warmth and professionalism
• Manage appointments and front desk duties
• Assist with hearing aid repairs and over-the-counter sales
• Conduct basic hearing screenings
• Travel between clinics as needed
• Comfortable navigating digital tools and adapting to new systems as technology evolves.

(Hearing screening and hearing aid repair experience is not necessary and full training is provided in these areas)

What You’ll Bring

• Customer service or retail experience
• Friendly, clear communication style
• Strong admin and multitasking skills
• Great phone manner and attention to d...