Client Care Coordinator

Description

CLIENT CARE COORDINATOR

SALISBURY VET SURGERY I PART TIME

Salisbury Vet Surgery is a small animal clinic serving our local community of pet lovers.  Our friendly team are looking for an experienced vet nurse/receptionist, a real go getter with a bright smile to run our front of house services and provide exceptional customer care. 

To be considered you must meet the following criteria:

• Demonstrated experience working in a direct client facing position in a veterinary or medical environment
• Ability to coordinate animal medical cases and priorities with the veterinary team
• Experience managing appointment books and scheduling software
• Ability to engage and educate clients on our services and wellness programs
• Good account acumen managing estimates, invoicing and payment options
• Maintain standards of care through records, reminders and recalls