Client coordinator

Position Overview

Sessoms Law Group is seeking a highly organized, detail-oriented, and client-focused Client Coordinator / Documents Collector to support our legal team in managing pending immigration cases with USCIS, NVC, and EOIR.

This role is responsible for maintaining consistent communication with clients, collecting and organizing supporting documentation, monitoring case updates, and ensuring each case progresses efficiently to its next stage.

This position plays a critical role in improving client experience, reducing legal team bottlenecks, and ensuring operational excellence.

Key Responsibilities

• Take ownership of all cases pending decision with USCIS, NVC, and EOIR
• Monitor case status and provide proactive follow-up
• Maintain accurate and up-to-date case records in the firm's case management system
• Provide clients with regular updates regarding their case status
• Return client calls and messages r...