Client Delivery Associate - Canadian Commercial Banking

BMO
Full time Edmonton, Alberta Business Operations Specialists
Posted:
May 28, 2026
Location:
Edmonton, Alberta, Canada

Job Description

Application Deadline:

05/07/2026

Address:

525 8th Ave SW East Tower

Job Family Group:

Commercial Sales & Service

Provides daily operational service support and ensures the delivery of exceptional client experiences. Resolves client problems in a prompt and effective manner, while ensuring that enhancement opportunities are identified and addressed or referred during client service interactions.

  • Ensures that tickets are resolved per client’s expectations
  • May be able to apply interest adjustments based on limits.
  • Tracks collection of client service fees. 
  • Analyses client feedback, market trends, and competitive intelligence to provide actionable insights for strategic planning.
  • Identifies process improvements to meet client needs more efficiently.
  • Provides input into the planning and implementation of operational programs.
  • Participates in audit and customer issues resolution
  • corrects issues or escalates per ...
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    Job Overview

    Job Type: Full time
    Location: Edmonton, Canada
    Posted: May 28, 2026
    Deadline: July 07, 2026