Client Delivery Associate - Canadian Commercial Banking

BMO

Full time Edmonton, Alberta Business Operations Specialists

Posted:

May 28, 2026

Location:

Edmonton, Alberta, Canada

Job Description

Application Deadline:
05/07/2026Address:
525 8th Ave SW East TowerJob Family Group:
Commercial Sales & ServiceProvides daily operational service support and ensures the delivery of exceptional client experiences. Resolves client problems in a prompt and effective manner, while ensuring that enhancement opportunities are identified and addressed or referred during client service interactions.
Ensures that tickets are resolved per client’s expectations
May be able to apply interest adjustments based on limits.
Tracks collection of client service fees. 
Analyses client feedback, market trends, and competitive intelligence to provide actionable insights for strategic planning.
Identifies process improvements to meet client needs more efficiently.
Provides input into the planning and implementation of operational programs.
Participates in audit and customer issues resolution
corrects issues or escalates per ...
                

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Job Overview

Job Type: Full time

Location: Edmonton, Canada

Posted: May 28, 2026

Deadline: July 07, 2026