Client Delivery Manager

Employment Type: Full-time

Client Delivery Manage

Commercial Operations · Reports to Commercial Ops Manager

The Client Delivery Manager supports Rephine's global sales operations by delivering high-quality technical proposals and managing contract execution within the Commercial Operations Centre of Excellence (CoE) based in India.

This role owns:

• Technical proposal drafting using standardised templates and costings
• Contract drafting and processing (MSAs, TAs, amendments)
• Coordination with global sales teams
• Maintenance of proposal content libraries

The role ensures all proposals and contracts are:

• Delivered within agreed SLA timeframes
• Accurate and complete
• Aligned with Rephine's commercial standards
• Properly documented in Salesforce and DocuSign systems