Client Engagement Manager 4758

Job Title : Client Engagement Manager

Join a fast-growing healthcare IT Managed Services Provider that partners with healthcare organizations to deliver secure, reliable technology solutions. We're looking for a Client Engagement Manager (CEM) to strengthen client relationships, drive service adoption, and ensure long-term satisfaction and retention.

The CEM serves as the strategic link between our technical teams and client leadership, aligning business goals with IT delivery and ensuring every engagement delivers measurable outcomes.

What You'll Do

• Serve as the primary point of contact for assigned clients, building trusted relationships with executives and operational leaders.
• Develop and execute client engagement plans that align our services with each organization's business objectives.
• Lead quarterly and monthly business reviews (QBRs/MBRs), using data and ins...