Client Engagement Specialist

Dow Jones

Full-time Frankfurt am Main, Hesse Business Operations Specialists

Posted:

February 22, 2026

Location:

Frankfurt am Main, Hesse, Germany

Job Description

 
  Job Description 
 :  Client Engagement Specialist 
 Frankfurt/Berlin
 With support, the Client Engagement Specialist (CES) manages all renewal aspects of the relationship with a defined set of customers. You are responsible for retaining the existing contract revenue within existing buying centers and supporting new sales into these accounts made by the Account Executive. You will need to liaise with DJ internal teams to ensure the clients our needs are met to support the renewal. You will develop and drive successful renewals ensuring a strong revenue base for Dow Jones. Success will be measured based on the retention rates of the Client Engagement Specialists assigned accounts. You will report to the Regional Sales Manager.
 Own the retention strategy for assigned Strategic accounts by building and executing a renewal plan
 Provide a monthly report to manager highlighting high risk renewal accounts within the regio...
                

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Job Overview

Job Type: Full-time

Location: Frankfurt am Main, Germany

Posted: February 22, 2026

Deadline: April 03, 2026