Client Experience Advisor at Desjardins

Enhance member satisfaction as a Client Experience Advisor at Desjardins in Baie Comeau. Engage with clients, provide banking advice, and promote digital solutions to enhance their experience.
In this hybrid role, you will improve customer relations by advising on banking transactions and promoting Desjardins' extensive product range. As an ambassador for digital solutions, you'll guide members in using technological tools securely. Supporting members, you will help them with applications that facilitate their transactions effectively while ensuring they have a seamless experience.
Key Responsibilities:
• Advise members on banking transactions and available services
• Promote safe usage of digital tools and solutions
• Support clients in using apps for independent transactions
• Contribute to business relationship development and services
• Assist with fraud or irregularity inquiries, directing them appropriately
Requirements:
• Interest in the financial serv...