Client Experience & Enablement Manager

ABOUT THE ROLE

The Client Experience & Enablement Manager is responsible for translating product capabilities into clear, actionable value across the business and our customer base.

Working closely with Product, you will take new features and updates and turn them into structured enablement and communication plans. This includes enabling Sales and Post-Sales teams to understand and communicate value, and ensuring customers receive clear, relevant, and consistent messaging. This role operates as a funnel, taking product information and shaping it into internal enablement, then refining it into customer-facing communication and user enablement to ensure alignment across what we build, how we position it, and how customers experience it.

A core part of this role is driving efficiency through AI and automation, identifying ways to streamline workflows, reduce manual effort, and scale enablement and communication while ma...