Client Experience Lead (Post-Purchase & CX Ops)

A global B-Corp company is looking for a Customer Specialist in Mérida, Yucatán. This role involves managing complex client interactions and ensuring high-quality resolutions. The ideal candidate should have a Bachelor's degree, 3+ years in customer support, and strong problem-solving skills. You will work independently, influence workflows, and collaborate across departments to enhance service standards. Join a mission-driven team focused on delivering exceptional client experiences.
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