Client Experience Specialist at Diptyque

Join Diptyque as a Client Experience Specialist, enhancing customer connections and promoting our luxury offerings. This role is perfect for driven individuals passionate about beauty.
In this position, you'll serve as a vital link between Diptyque and its clientele, ensuring each interaction is both personal and professional. Using your strong sales skills, you will educate clients on our products while using digital tools to engage them beyond the store. Your proactive approach will cultivate new and existing client relationships, leading to increased satisfaction and loyalty.
Key Responsibilities:
• Create meaningful experiences for every client visit
• Leverage product knowledge to enhance sales
• Foster customer relationships using digital tools
• Support operational excellence and teamwork
• Contribute positively to a collaborative workplace
Requirements:
• At least 3 years of luxury retail sales experience
• High ability to foster customer loyalty