Client Experience Specialist: Onboarding & Support

StratifyIQ is seeking a Client Experience Associate in Bogotá to serve as the main point of contact for clients including Agents, Buyers, and Sellers. This role involves delivering high-quality support through various channels and fostering strong client relationships. Key responsibilities include onboarding users, resolving issues, and improving client experiences by applying analytical skills and problem-solving abilities.

The ideal candidate will have a Bachelor’s degree, experience in client support, and a passion for customer service.