Client-Facing 2nd Line IT Engineer – Hybrid MSP

A Managed IT Service Provider in Greater London seeks a personable 2nd Line Support Engineer. You will support clients, handle escalated issues from 1st line engineers, and perform troubleshooting across Microsoft technologies. With a focus on developing your skills in a collaborative team, this role offers the chance to work hybrid (3 days in office/client sites and 2 days from home). Candidates should have 2-5 years of relevant support experience and strong communication skills.
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