Client-Facing AV Technician: Room & Event Systems Pro

WHAT YOU’LL DO

The Onsite AV Technician provides support and management of fully integrated conference rooms, boardrooms and large complex environments such as auditoriums. The Technician interfaces daily with the customer and acts as an extension of their team. Responsibilities generally include the operation and functional testing of all AV and integrated conference room components/equipment, as well as operation of live event hardware. The Technician works in cooperation with the customer’s management team in support of their equipment and user community.

This position is a key part of the overall relationship between AVI‑SPL and the customer, ensuring the client’s needs are prioritised and met. The successful candidate must possess excellent communication skills and a solid understanding of AV systems and technology.

RESPONSIBILITIES

• Maintain all regional ticket queues for the respective region.
• Log incidents and assign reso...