Client-Facing Technology Support Specialist

Elevate Canada's healthcare technology landscape as a Client-Facing Technology Support Specialist with Teladoc Health. This hybrid role emphasizes friendly, professional customer service alongside expert technical support.
As a key member of the Teladoc team, you will provide hardware and software implementation support across various health environments. Your five-plus years of client-facing experience enables you to manage technical challenges efficiently, ensuring that the needs of clinical staff and clients are met flawlessly. Communication and a team-oriented approach will be crucial.
Key Responsibilities:
• Procure and configure devices for clients in healthcare
• Track and manage asset lifecycle and compliance
• Collaborate with support teams to resolve issues
• Diagnose and configure network devices effectively
• Manage incident tickets and report on patterns
Requirements:
• Bachelor’s degree in a relevant field
• 5+ years in client-facing customer...