Client-Focused Product Delivery Manager (Toronto)

CapIntel seeks a dedicated Product Delivery Manager to lead client onboarding and enhance user experience in our wealth management platform. Leverage your implementation skills to ensure smooth project delivery and effective client communication.

As a Product Delivery Manager at CapIntel, you will oversee client onboarding projects for our cutting‑edge software platform. Reporting to the Director of Solutions Architecture, this role connects clients with internal teams, focusing on seamless implementations and integrating client feedback into enhancements. You will play a critical role in driving the platform's usability and continuous improvement efforts.

Responsibilities

Lead client onboarding and tailor solutions based on requirements

Manage the implementation lifecycle with project teams

Serve as the primary client liaison for communications and escalations

Own project scope and ensure successful client system integration