Client Governance Director, EMEA

Meet Our Team:

As Regional Client Excellence Leader for EMEA, you will be responsible for establishing and maintaining effective client excellence frameworks across our client portfolio. This role serves as a critical bridge between clients, partners, sales teams, and dispersed support teams, ensuring seamless resolution of client health issues and consistent delivery of exceptional client experiences. You will have a unique opportunity to work hands-on with clients, partners and sales teams across the EMEA region, solving a variety of problems in real-time while helping household names understand what they need to be successful. 

What You'll Do at Pega:

Client Health & Governance Strategy: 

Lead EMEA-wide client health monitoring and governance across the client lifecycle, facilitating Client Growth Health Reviews with Sales Leaders to ensure visibility, pipeline alignment, and timely removal of growth blockers. Evolve ...