Client Host - Sydney Trust

Role Summary
This role will be the Client Service Ambassador of the boutique, ensuring the correct services compliment the Client experience of all clients.
Being a role model for embodying the service values of the house whilst extending exceptional hospitality.
This role will manage and support all private client appointments in the boutique whilst ensuring all client services tools are well managed.
Primary Responsibilities:
Customer Service
* Reporting to the Maison Host, oversee the Sales Floor by embodying the Client Service of the Maison.
* Be an ambassador for client experience and hospitality
* Queue management, appointment management, and in-store waiting times
* Greet clients when they enter the store, giving a positive first impression
* Guide clients through the boutique on store tours, providing architectural, historical and relevant information
* Direct an...