Client Intake Specialist (Customer Support)

We are excited to grow our customer support team!  If you are looking for a competitive base salary, plus the opportunity to earn an impact based bonus you’ll want to read on.  And, we have an excellent training program so law firm experience is not required.

Preferred Experience:

+ Experience in customer service, call center, sales, or client-facing roles

+ Strong time management and ability to prioritize tasks effectively

+ Detail-oriented with a strong sense of follow-through

+ Clear and professional communication skills

Job Overview:
We are seeking a Client Intake Specialist (Customer Support) who will serve as the first point of contact, ensuring a positive experience for potential clients.  The Client Intake Specialist will navigate high-stakes discussions and secure formal agreements to convert inquiries into active cases. This role is vital in driving the firm’s growth by building immediate rapport with...